Refund Policy
Last updated: 7 August 2026
The same refund policy applies to all customers regardless of payment method.
Because Digish24 is a Software as a Service (SaaS) platform, completed purchases are generally final.
We do not offer discretionary refunds for
- Change of mind.
- Accidental purchase.
- Unused or partially used credits.
- Activated plan access, whether or not the period has been fully used.
- No longer needing the service.
Refunds may be approved only when
- A duplicate payment occurred.
- A payment gateway error caused multiple charges.
- Payment succeeded but Digish24 cannot deliver the purchased service because of a verified technical failure that cannot reasonably be resolved.
- A refund is required under applicable law.
How refunds are returned
Approved refunds are always returned through the original payment method.
Razorpay buyers
All purchases are processed by Razorpay. Buyers are covered by this policy and the applicable consumer protection laws of India.
How to request a review
Email support@digish24.com from the address you used at checkout, within 7 days of the charge, including the payment reference or order id and the date of payment. We aim to respond within 3 business days.
Contact
Website: https://digish24.com
Support: support@digish24.com